The Jackson Area Transportation Authority (JATA) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with JATA. For more information on JATA’s civil rights program, and the procedures to file a complaint, contact (517) 787-8363, email titleVI.email@example.com; or visit our administrative office at 2350 E. High Street, Jackson, MI 49203.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator
1200 New Jersey Ave.
Title VI Complaint
Jackson Area Transportation Authority
Attn: Title VI Coordinator
2350 East High Street
Jackson, MI 49203