Anonymous Complaint Form - JATA

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- Anonymous Complaint Form

East Michigan Ave
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Cooper Street
Lansing Ave
MLK/Francis
Ganson/Blackman
Jackson College
Soper

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Anonymous Feedback/Complaint Form

If you need this complaint form/information provided in an accessible format, please indicate below:
- Large Print
- Audio File
- TDD
- Another language
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If another language, please specify which language
Section 1
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone
Email
Section 2
Are you filling this form out on your own behalf?
- Yes
- No
If yes, go to Section III
Please provide the name and relationship of the person for whom you are complaining:
Explain why you are filing for this person:
Have you obtained permission from this person?
- Yes
- No
Section 3
I believe the discrimination I experienced was based on (check all that apply)
- Race
- Color
- National Origin
Date of Alleged Discrimination
MM slash DD slash YYYY
Explain in detail what happened and why you believe you were discriminnated against. Describe all persons who were involved. Include the name and contact information of the person(s) who discriminated against you (if known) as well as names and contact information of any witnesses.
Section 4
Have you previously filed a Title VI complaint with the agency?
- Yes
- No
Section 5
Have you filed this complaint with any other Federal, State, or local agency, or with any Federal or State court?
- Yes
- No
If yes, check all that apply:
- Federal Agency
- Federal Court
- State Agency
- State Court
- Local Agency
Please provide the contact information for a person at the agency where the complaint was filed.
Please provide the persons Name, Business Title, Agency, and Telephone Number
E-Signature
Please type your name to let stand for E-Signature
Date
MM slash DD slash YYYY
JATA operates without regard to race, color, or national origin. If you need assistance completing this form, contact JATA at 517-780-3780 or email chad.cumberworth@jacksontransit.com.

Please submit this form in person at the address below, or mail to:

Jackson Area Transportation Authority
Attn: Title VI Coordinator
2350 East High Street
Jackson, MI 49203
CAPTCHA

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JATA

Jackson Area Transportation Authority
Public transportation for Greater Jackson, Michigan

JATA's Administrative Office
2350 East High Street
Jackson, MI 49203
517-787-8363

JATA's Transfer Center
127 W. Cortland
Jackson, Michigan 49201
517-783-6437

Quick Links

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*Fixed-Route Service Update for: Friday, May 29, 2026

On the Hour 10:15AM – 6:15PM

Cooper :15
Southwest :45

On the Hour 2:15PM – 6:15PM

E. Michigan, Cooper, & Francis :15
W. Michigan, Southwest, & Lansing :45

Please plan accordingly and take extra time to prep!

*Fixed-Route Service Update for: Saturday, May 30, 2026

On the Hour 10:15AM – 6:15PM
– W. Michigan & Francis :15
– E. Michigan & Lansing :45

Please plan accordingly and take extra time to prep!

#ServiceUpdate #jatamovesjxn #Saturday